At AMI Windows, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.amiwindows.co.uk/).

1. Information We Collect

We may collect and process the following personal data:

  • Personal Information: Name, email address, phone number, and address (when provided via contact forms or enquiries).
  • Technical Data: IP address, browser type, operating system, and usage details collected via cookies.
  • Transaction Information: Details of any purchases, payments, or services requested.

2. How We Use Your Information

We use your data to:

  • Respond to your enquiries and provide customer support.
  • Process and manage orders or service requests.
  • Improve our website, services, and customer experience.
  • Send marketing communications if you have opted in.
  • Comply with legal and regulatory obligations.

3. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Third-party companies that assist in website operation, payments, or order fulfilment.
  • Legal Obligations: If required by law or to protect our rights and security.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyse site traffic. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

5. Data Security

We implement appropriate security measures to protect your personal data. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request data portability.
  • Object to processing under certain circumstances.

To exercise these rights, please contact us at [email address].

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

For any questions regarding this Privacy Policy, please contact us.